Taiwan Summer Workshop on Information Management
National Tsing Hua University
Innovating with Care: Building Effective and Responsible Human–AI Service Systems
Organizations are rapidly developing AI-augmented services, fundamentally changing how we deliver and experience services. While we value innovation, the explosion of AI integration raises profound questions about responsibility, equity, and trust. Organizations are rapidly developing AI-augmented services, fundamentally changing how we deliver and experience services. While we value innovation, the explosion of AI integration raises profound questions about responsibility, equity, and trust. Recognizing the perils of unintended consequences, we seek research promoting innovation with care, that not only advances technological frontiers but also integrates ethical reflection and social responsibility. Together, we set our sights on information systems scholarship that ensures that AI fulfills its potential for our collective good. [read more]
TSWIM is a premier research workshop dedicated to advancing high-potential research in information systems. Hosted by the Institute of Service Science at National Tsing Hua University in 2026. TSWIM is a premier research workshop dedicated to advancing high-potential research in information systems. Hosted by the Institute of Service Science at National Tsing Hua University in 2026, this event brings together Editors-in-Chief and Senior/Associate Editors from top-tier IS journals to provide constructive, developmental mentorship through active dialogue and extended feedback. [read more]
Important Dates
Submission Opening
February 15, 2026
Submissions Due
April 15, 2026
Decision Notification
May 31, 2026
Workshop
June 29 - July 1, 2026
Call for Papers
We welcome submissions at different stages of the research journey.
Please select the format that best fits your current status:
Full Paper
up to 15 pages (all inclusive)Completed studies with data analysis and discussion. Primarily intended for the Presentation Session.
Full/Short Paper TemplateShort Paper
up to 8 pages (all inclusive)Work-in-progress with preliminary data or results. Upon review, may be assigned to Presentation Session or Research Incubator Session.
Full/Short Paper TemplateExtended Abstract
up to 2 pages + 1 page refsHigh-potential research ideas, novel research designs, or high-risk proposals. Intended for Research Incubator Session.
Extended Abstract Template- Download the relevant template, paste in your paper content, and apply existing styles
- Submissions must be anonymous for review
Session Formats
Presentation Session
Session for polished manuscripts targeting leading journals in Information Systems. Each paper will receive generous time for presentation and discussion, creating space for serious scholarly exchange. Feedback targets theoretical contribution, framing choices, and anticipated reviewer reactions.
Best suited for: Authors who want deep, candid feedback from senior scholars at a critical stage of revision.
Research Incubator Session
A small-group, developmental session in an Interactive Forum format. Authors briefly present their core idea and identify bottlenecks. Senior scholars serve as strategic advisors focused on unblocking research—clarifying next steps, sharpening theoretical lenses, and strengthening project trajectories.
Best suited for: Projects with compelling phenomena or early insights facing walls in theory building, framing, or design.
Why Submit to TSWIM?
Non-Archival Workshop
Papers are NOT published in proceedings, ensuring you retain full copyright to submit to journals later.
Editors as Mentors
Participants engage directly with Editors who act as mentors, not just evaluators.
Low-Pressure, High-Trust Environment
Scholars gain constructive guidance, fresh perspectives, and opportunities for collaboration without reputational risk.
Submission Guidelines
- Any submission must name a coauthor presenter who is a faculty member or a doctoral student.
- English is the language of the conference and all submissions.
- It is suggested to download the template file and paste the content of your paper into the template file.
- Completed research papers are up to 15 pages in English version.
- Short/working papers are up to 8 pages in English version.
- The submissions must be kept anonymous for review. Hence, please do not reveal author identities in the submissions.
Early Registration (by June 15) is strongly encouraged, because it ensures receipts ready for you on-site. If you register on-site, the official receipt-making process may take two weeks.
Keynote Speakers
(by alphabetic order of the last name)
International Advisors
Program
| Venue: College of Technology Management, NTHU | ||||
| Day 1: June 29, 2026 (Monday) — Board Meeting | ||||
| Time | Activity | Location | ||
| TBD | Board Member Meeting & Discussion + Speakers | |||
| Day 2: June 30, 2026 (Tuesday) | ||||
| Time | Session A (Rooms 903-908) | Session B (Rooms 903-908) | Session C (Rooms 903-908) | Location |
| 08:10- | Registration | 1st Floor | ||
| 08:40-10:20 | Paper Session 1A | Paper Session 1B | Paper Session 1C | Parallel |
| 10:20-10:40 | Coffee Break | 1st Floor | ||
| 10:40-10:50 | Opening Ceremony (NTHU President W. John Kao) | 1F Auditorium | ||
| 10:50-11:00 | NSTC Welcome Remarks (Hsiao-Hui Lee) | 1F Auditorium | ||
| 11:00-11:50 | Keynote: Suprateek Sarker | 1F Auditorium | ||
| 11:50-13:00 | Lunch | 9th Floor | ||
| 13:00-14:40 | Paper Session 2A | Paper Session 2B | Paper Session 2C | Parallel |
| 14:40-15:00 | Coffee Break | 9th Floor | ||
| 15:00-15:50 | Panel 1A | Panel 1B | Panel 1C | Parallel |
| 15:50-16:00 | TWAIS Welcome Remarks (TWAIS Founder Eldon Li and TWAIS President Cooper Ku) | 1F Auditorium | ||
| 16:00-16:50 | Keynote: Susan Brown | 1F Auditorium | ||
| 18:00-20:00 | Banquet | Hotel | ||
| Day 3: July 01, 2026 (Wednesday) | ||||
| Time | Session A (Rooms 903-908) | Session B (Rooms 903-908) | Session C (Rooms 903-908) | Location |
| 09:30-09:50 | CTM Welcome Remarks (CTM Dean Shin-yi Peng) | 1F Auditorium | ||
| 09:50-10:40 | Keynote: Monideepa Tarafdar | 1F Auditorium | ||
| 10:40-11:00 | Coffee Break | 9th Floor | ||
| 11:00-12:40 | Paper Session 3A | Paper Session 3B | Paper Session 3C | Parallel |
| 12:40-13:40 | Lunch | 9th Floor | ||
| 13:40-14:40 | Talk (20 min) + Panel 2A (40 min) | Talk (20 min) + Panel 2B (40 min) | Talk (20 min) + Panel 2C (40 min) | Parallel |
| 14:40-15:00 | Coffee Break | 9th Floor | ||
| 15:00-16:40 | Research Incubator Sessions (Up to 4 Parallel Sessions) |
9th Floor | ||
Committee
Conference Chairs
- W. John Kao (President, National Tsing Hua University)
- Shin-yi Peng (Dean, College of Technology Management, National Tsing Hua University)
- Chi-Cheng Wu (Convenor of Management II, NSTC; National Sun Yat-sen University)
- Hsiao-Hui Lee (Convenor of IM, NSTC; National Chengchi University)
- Cooper Cheng-Yuan Ku (President, TWAIS; National Yang Ming Chiao Tung University)
Program Chairs
- Pei-Fang Hsu (National Tsing Hua University)
- Soumya Ray (National Tsing Hua University)
- Yi-Te Chiu (National Tsing Hua University)
- Galit Shmueli (National Tsing Hua University)
Organizing Co-chairs
- Chih-Hung Peng (National Taiwan University)
- Ching-I Teng (Chang Gung University)
- Fu-Ren Lin (National Tsing Hua University)
- Jyun-Cheng Wang (National Tsing Hua University)
- Chen-Ya Wang (National Tsing Hua University)
- Yi-Chun Ou (National Tsing Hua University)
- Jaewon Yoo (National Tsing Hua University)
- Chiao-Ting Chen (National Tsing Hua University)
- Patricia Pei-Yi Kuo (National Tsing Hua University)
Advisory Committee Members
(by alphabetic order of the first name)
- Carol Hsu (University of Sydney)
- Chad Ho (George Washington University)
- Chih-Ping Wei (National Taiwan University)
- Choon Ling Sia (City University of Hong Kong)
- Eldon Y. Li (National Chung Cheng University)
- Eric Wang (National Central University)
- Houn-Gee Chen (Tunghai University)
- Hsinchun Chen (University of Arizona)
- Hsing Kenneth Cheng (University of Florida)
- Ian Ho (Tulane University)
- J. J. Po-An Hsieh (Georgia State University)
- James J. Jiang (National Taiwan University)
- Ming-Hui Huang (National Taiwan University)
- Olivia Liu Sheng (Arizona State University)
- Patrick Y.K. Chau (Beijing Normal-Hong Kong Baptist University)
- Yung-Ming Li (National Yang Ming Chiao Tung University)
Program Committee Members
(by alphabetic order of the first name)
- Chao-Min Chiu (National Sun Yat-sen University)
- Gen-Yih Liao (Chang Gung University)
- Hao-Chun Chuang (National Chengchi University)
- Hsin-Lu Chang (National Chengchi University)
- Hsin-Min Lu (National Taiwan University)
- Iuon-Chang Lin (National Chung Hsing University)
- Jack Shih-Chieh Hsu (National Sun Yat-sen University)
- Jacob Chia-An Tsai (National Central University)
- Po-an Chen (National Yang Ming Chiao Tung University)
- San-Yih Hwang (National Sun Yat-sen University)
- She-I Chang (National Chung Cheng University)
- Shin-Yuan Hung (National Chung Cheng University)
- Tsai-Hsin Chu (National Chiayi University)
- Yen-Chun Chou (National Chengchi University)
- Yi-Cheng Chen (National Central University)
- Yu-Chen Yang (National Sun Yat-sen University)
- Yu-Qian Zhu (National Taiwan University of Science and Technology)
Key Staff
Administrators:
- Hsuan-Wen Liu (Anita)
- Ching-Hsuan Tsai
PhD Students:
- Chieh-Jui Ho (Jerry)
- Edgar Duron
- Gild Shen
- Matthew Ray Bobea
- Nguyen Hong Chau Linh (Linh)
- Shih-Chu Chen
- Yu-Hsuan Liu (Cindy)
Travel Information
Getting to National Tsing Hua University
Address: No. 101, Section 2, Kuang-Fu Road, Hsinchu City, College of Technology Management (CTM)
Parking Information
TBA
Important Notes:
- The National Highway No. 1 north and south ramps are not directly connected to Kuang-Fu Road and Gongdao 5 Road. For southbound vehicles wanting to exit at Kuang-Fu Road, please first take the Gongdao 5 exit to connect to the ramp.
- Due to limited parking space on campus, if campus parking is full, you may park at the "Chituqi Paid Parking Lot" across from the university.
Contact
Questions About the Workshop?
If you have any questions about TSWIM 2026, please email tswim2026@iss.nthu.edu.tw.














