Taiwan Summer Workshop on Information Management

National Tsing Hua University

Hsinchu, Taiwan
Jun 29 - July 01, 2026

Innovating with Care: Building Effective and Responsible Human–AI Service Systems

Organizations are rapidly developing AI-augmented services, fundamentally changing how we deliver and experience services. While we value innovation, the explosion of AI integration raises profound questions about responsibility, equity, and trust. Organizations are rapidly developing AI-augmented services, fundamentally changing how we deliver and experience services. While we value innovation, the explosion of AI integration raises profound questions about responsibility, equity, and trust. Recognizing the perils of unintended consequences, we seek research promoting innovation with care, that not only advances technological frontiers but also integrates ethical reflection and social responsibility. Together, we set our sights on information systems scholarship that ensures that AI fulfills its potential for our collective good. [read more]

TSWIM is a premier research workshop dedicated to advancing high-potential research in information systems. Hosted by the Institute of Service Science at National Tsing Hua University in 2026. TSWIM is a premier research workshop dedicated to advancing high-potential research in information systems. Hosted by the Institute of Service Science at National Tsing Hua University in 2026, this event brings together Editors-in-Chief and Senior/Associate Editors from top-tier IS journals to provide constructive, developmental mentorship through active dialogue and extended feedback. [read more]

Important Dates

Submission Opening

February 15, 2026

Submissions Due

April 15, 2026

Decision Notification

May 31, 2026

Workshop

June 29 - July 1, 2026

Registration

Early Bird
by June 7		 Late Registration
by June 21		 On-site Registration
** Cash only
Regular Participant NT$3,500
(banquet included)		 NT$4,500
(banquet included)		 NT$4,500
banquet not offered
Student NT$1,500
(banquet included)		 NT$2,000
(banquet included)		 NT$2,000
banquet not offered

"NSTC workshop" events are free

Register and Pay

Travel & Accommodation

Getting to National Tsing Hua University

College of Technology Management (CTM)

No. 101, Section 2, Kuang-Fu Road, Hsinchu City, Taiwan

Open in Google Maps Directions to CTM

Parking Information

An NTHU parking voucher (清大停車抵用券) will be provided to those who selected that option during the online registration process.

Accommodation

Exclusive discounted rates are available at the two hotels below via the reservation forms (PDF). Using these discounts is optional — attendees are welcome to book directly with the hotels or choose any other accommodation.

Ambassador Hotel Hsinchu

Banquet venue
Discount Reservation Map Directions to TSWIM

The Ho Hotel

Near NTHU
  • 2.6 km · 9 min drive to TSWIM
  • Limited rooms — book early
  • thehohotel.com.tw
  • 03-571-3633
Discount Reservation Map Directions to TSWIM

Call for Papers

Submission Ended

Deadline was April 15, 2026

Authors can still check the status of their paper on Microsoft CMT.

Check Paper Status on CMT

We welcome submissions at different stages of the research journey.
Please select the format that best fits your current status:

Full Paper

up to 15 pages (all inclusive)

Completed studies with data analysis and discussion. Primarily intended for the Presentation Session.

Full/Short Paper Template

Short Paper

up to 8 pages (all inclusive)

Work-in-progress with preliminary data or results. Upon review, may be assigned to Presentation Session or Research Incubator Session.

Full/Short Paper Template

Extended Abstract

up to 2 pages + 1 page refs

High-potential research ideas, novel research designs, or high-risk proposals. Intended for Research Incubator Session.

Extended Abstract Template
  • Download the relevant template, paste in your paper content, and apply existing styles
  • Submissions must be anonymous for review

Session Formats

Presentation Session

Session for polished manuscripts targeting leading journals in Information Systems. Each paper will receive generous time for presentation and discussion, creating space for serious scholarly exchange. Feedback targets theoretical contribution, framing choices, and anticipated reviewer reactions.

Best suited for: Authors who want deep, candid feedback from senior scholars at a critical stage of revision.

Research Incubator Session

A small-group, developmental session in an Interactive Forum format. Authors briefly present their core idea and identify bottlenecks. Senior scholars serve as strategic advisors focused on unblocking research—clarifying next steps, sharpening theoretical lenses, and strengthening project trajectories.

Best suited for: Projects with compelling phenomena or early insights facing walls in theory building, framing, or design.

Why Submit to TSWIM?

Non-Archival Workshop

Papers are NOT published in proceedings, ensuring you retain full copyright to submit to journals later.

Editors as Mentors

Participants engage directly with Editors who act as mentors, not just evaluators.

Low-Pressure, High-Trust Environment

Scholars gain constructive guidance, fresh perspectives, and opportunities for collaboration without reputational risk.

Submission Guidelines

  • Any submission must name a coauthor presenter who is a faculty member or a doctoral student.
  • English is the language of the conference and all submissions.
  1. It is suggested to download the template file and paste the content of your paper into the template file.
  2. Completed research papers are up to 15 pages in English version.
  3. Short/working papers are up to 8 pages in English version.
  4. The submissions must be kept anonymous for review. Hence, please do not reveal author identities in the submissions.

Keynote Speakers

(by alphabetic order of the last name)

Susan Brown

Susan Brown

Editor-in-Chief, MIS Quarterly

Stevie Eller Professor, The University of Arizona

Suprateek Sarker

Suprateek Sarker

Editor-in-Chief, Information Systems Research (ISR)

Rolls-Royce Commonwealth Commerce Professor, University of Virginia

Monideepa Tarafdar

Monideepa Tarafdar

Editor-in-Chief, Journal of the Association for Information Systems

Charles J. Dockendorff Endowed Professor, University of Massachusetts Amherst

International Advisors

To be announced
Carol Hsu

Carol Hsu

Senior Editor, MIS Quarterly

Professor, The University of Sydney

Hsing Kenneth Cheng

Hsing Kenneth Cheng

Senior Editor, Information Systems Research

University Distinguished Professor and John B. Higdon Eminent Scholar, University of Florida

J. J. Po-An Hsieh

J. J. Po-An Hsieh

Past Associate Editor, MIS Quarterly and Information Systems Research

Professor, Georgia State University

Olivia Liu Sheng

Olivia Liu Sheng

Past Senior Editor, Information Systems Research and IJDS; current Advisory Editor for Information Systems Research

Professor and W. P. Carey Distinguished Chair, Arizona State University

Pei-Yu Chen

Pei-Yu Chen

Senior Editor, Information Systems Research

Professor and Chair, Department of Information Systems, Arizona State University

David Schwartz

David Schwartz

Senior Editor, JAIS; Advisory Editor for JMIR mHealth & uHealth; past Editor-in-chief, Internet Research; past Associate Editor, EJIS

Professor, Bar-Ilan University

Jianqing Chen

Jianqing Chen

Senior Editor, Information Systems Research

Ashbel Smith Professor in Information Systems, The University of Texas at Dallas

Yi-Jen (Ian) Ho

Yi-Jen (Ian) Ho

Associate Editor, MIS Quarterly; past Guest Senior Editor, Production and Operations Management

Associate Professor, A. B. Freeman School of Business, Tulane University

Yi-Chun (Chad) Ho

Yi-Chun (Chad) Ho

Associate Editor, Information Systems Research; Department Editor, Decision Sciences Journal

Professor & Denit Trust Fellow, George Washington University School of Business

Pre-TSWIM Activities

Events held in the run-up to TSWIM 2026.

TSWIM Program

Venue: College of Technology Management, NTHU
Day 1: June 29, 2026 (Monday) — Board Meeting
Time Activity Location
TSWIM Executive Committee Meeting + Speakers
Day 2: June 30, 2026 (Tuesday)
Time Activity Location
08:10- Registration 1F Atrium
08:40-10:20
Paper Session 1A
Room 903 · Chair: Chen-Ya Wang
Discussants: Monideepa Tarafdar, Ayoung Suh
System transition, mixed reality, and AI companions
  • Navigating Users Through Information System Transition
  • Virtual-Physical Contextual Integration and the Design of Mixed Reality to Improve Museum Place Attachment
  • Designing an AI Companion Copilot for the First-Year Experience
Paper Session 1B
Room 905 · Chair: Joyce Lee
Discussants: Susan Brown, Ian Ho
Power, persuasion, and organizational transformation
  • Triadic Power Alignment in Business Intelligence System Use: A Three-Level Perspective on Power Users, Report Developers, and End Users
  • Untangling Persuasive AI: How Perceived Power and Social Presence of AI Shape Decision-Making in the Workplace
  • The road to smart transformation: Contextualizing and prioritizing MSMEs’ emergent network of challenges
Paper Session 1C
Room 908 · Chair: Chiao-Ting Chen
Discussants: Pei-Yu Chen, Olivia Liu Sheng
AI behavior, transparency, and evaluation
  • Behavioral Drift in Large Language Models: Evidence on Machiavellian Tendencies Across Generations and Platforms
  • Revealing AI Reasoning Increases Trust but Crowds Out Unique Human Knowledge
  • Deconfounding Marketing Labels in LLM-Generated Ads
 9F Forum Rooms
10:20-10:40 Coffee Break 1F Atrium
10:40-10:50 Opening Ceremony 1F Auditorium
10:50-11:00 Welcome Remarks NTHU President W. John Kao 1F Auditorium
11:00-11:50 TSWIM Keynote: Suprateek Sarker 1F Auditorium
11:50-12:50 Lunch 9th Floor
12:50-14:30
Paper Session 2A
Room 903 · Chair: Soumya Ray
Discussants: Monideepa Tarafdar, David Schwartz
The future of knowledge work: learning, collaboration, and rhythm
  • Three Modes of AI-Mediated Professional Learning: How Software Engineers Develop Capability under Generative AI
  • Designing Human-in-the-Loop Research Information Systems: Structural Mechanisms of Human–AI Collaboration
  • Examining the Work–Break Cycle: Micro-Breaks in Remote Knowledge Work under Conditions of Unfinished Tasks
Paper Session 2B
Room 905 · Chair: Yi-Chun Ou
Discussants: Kenneth Cheng, Suprateek Sarker
Technology investment, risk, and knowledge creation
  • When more is better (or not): Cybersecurity investment, financial risk, and board experience heterogeneity
  • The Philosopher’s Stone for Science – The Catalyst Change of AI for Scientific Creativity
Paper Session 2C
Room 908 · Chair: Ching-I Teng
Discussants: Chad Ho, J. J. Hsieh
Security behavior, platform governance, and affordances
  • Understanding Employees’ Protective Security Intention in AI Assistant Contexts: The Role of Information Sensitivity and Structural Assurance
  • Mandatory Platform Transfers: Hard-News Investment under Alternative Revenue Structures
  • Friendship Affordances in IS
 9F Forum Rooms
14:30-14:50 Coffee Break 9th Floor
14:50-15:50 PhD and Junior Faculty Career Development Session (Room 908) Mid-Career Faculty Career Development Session (Room 903) 9th Floor
16:00-16:10 TWAIS Welcome Remarks TWAIS Founder Eldon Li 1F Auditorium
16:10-17:00 NTHU CTM Keynote: Susan Brown 1F Auditorium
18:00-20:00 TSWIM Banquet (shuttle bus departs from CTM) Promenade (八方燴), 12F Ambassador Hotel Hsinchu Map
Day 3: July 01, 2026 (Wednesday)
Time Activity Location
09:00-10:40
Paper Session 3A
Room 903 · Chair: Pei-Fang Hsu
Discussants: Ian Ho, Susan Brown
Incentives, engagement, and conversion in digital services
  • Motivating Employees’ Sustainable Enterprise System Engagement
  • The Cost of Progress: How Ad Creative Features Drive User-Ad Interaction in Blind Lead-In Advertising
Paper Session 3B
Room 905 · Chair: Eldon Li
Discussants: Olivia Liu Sheng, Kenneth Cheng
Explainable AI, recommendations, and decision support
  • Structure-Aware Robust Counterfactual Explanations via Conditional Gaussian Network Classifiers
  • Flight Safety and Flight Operation Correction Using Historical Flight Data and Artificial Intelligence
  • The Impact of Recommendation Explainability on Continued Usage Intention of Recommendation Systems
Paper Session 3C
Room 908 · Chair: Yi-Te Chiu
Discussants: Suprateek Sarker, Carol Hsu
Theory development in digital transformation and collaboration
  • Achieving Strategic Alignment Amidst Directional Complexity in Digital Transformation: Formal and Informal Program Governance
  • Metacognitive Knowledge in Human-AI Collaboration: A Relational Framework
 9F Forum Rooms
10:40-11:00 Coffee Break 1F Atrium
11:00-11:10 Welcome Remarks - CTM Dean Shin-Yi Peng — video 1F Auditorium
11:10-11:20 NSTC Workshop - Welcome Remarks Hsiao-Hui Lee 1F Auditorium
11:20-12:10 NSTC Workshop - Keynote: Monideepa Tarafdar 1F Auditorium
12:10-13:10 NSTC Workshop - Lunch 9F Lobby
13:10-14:50 NSTC Workshop - Research Incubator
(registered participants are welcome to attend the incubator sessions)		 9F Forum Rooms
Incubator 1
AI-enabled services and human-AI experience
Room 429 · Chair: Yu-Qian Zhu
Discussants: Yu-Qian Zhu, Yen-Yao Wang
Incubator 2
AI-mediated judgment, behavior change, and intervention design
Room 430 · Chair: Ching-I Teng
Discussants: Chad Ho, David Schwartz
Incubator 3
Modern platforms: recommendations, engagement, and analytics
Room 431 · Chair: Jaewon Yoo
Discussants: Chih-Hung Peng, Jaewon Yoo
Incubator 4
Digital capabilities, coordination, and service innovation
Room 903 · Chair: Fu-Ren Lin
Discussants: Hsiao-Hui Lee, Jacob Chia-An Tsai
Incubator 5
Computation, AI agents, and digital-governance
Room 905 · Chair: Soumya Ray
Discussants: Galit Shmueli, Po-An Chen
Incubator 6
AI and immersion: voice, agents, robots
Room 908 · Chair: Jyun-Cheng Wang
Discussants: Jyun-Cheng Wang, Ayoung Suh
14:50-15:10 Coffee Break 2F, outside Room 224
15:10-16:10 Panel: GenAI and the Evolving Future of IS Research Panelists: Susan Brown, Suprateek Sarker, Monideepa Tarafdar Moderator: David Schwartz 2F, Room 224

Committee

Conference Chairs

  • W. John Kao (President, National Tsing Hua University)
  • Shin-yi Peng (Dean, College of Technology Management, National Tsing Hua University)
  • Chi-Cheng Wu (Convenor of Management II, NSTC; National Sun Yat-sen University)
  • Hsiao-Hui Lee (Convenor of IM, NSTC; National Chengchi University)
  • Cooper Cheng-Yuan Ku (President, TWAIS; National Yang Ming Chiao Tung University)

Program Chairs

  • Pei-Fang Hsu (National Tsing Hua University)
  • Soumya Ray (National Tsing Hua University)
  • Yi-Te Chiu (National Tsing Hua University)
  • Galit Shmueli (National Tsing Hua University)

Organizing Co-chairs

  • Chih-Hung Peng (National Taiwan University)
  • Ching-I Teng (Chang Gung University)
  • Fu-Ren Lin (National Tsing Hua University)
  • Jyun-Cheng Wang (National Tsing Hua University)
  • Chen-Ya Wang (National Tsing Hua University)
  • Yi-Chun Ou (National Tsing Hua University)
  • Jaewon Yoo (National Tsing Hua University)
  • Chiao-Ting Chen (National Tsing Hua University)
  • Patricia Pei-Yi Kuo (National Tsing Hua University)

Advisory Committee Members

(by alphabetic order of the first name)

  • Carol Hsu (University of Sydney)
  • Chad Ho (George Washington University)
  • Chih-Ping Wei (National Taiwan University)
  • Eldon Y. Li (National Chung Cheng University)
  • Eric Wang (National Central University)
  • Houn-Gee Chen (Tunghai University)
  • Hsing Kenneth Cheng (University of Florida)
  • Ian Ho (Tulane University)
  • J. J. Po-An Hsieh (Georgia State University)
  • James J. Jiang (National Taiwan University)
  • Ming-Hui Huang (National Taiwan University)
  • Olivia Liu Sheng (Arizona State University)
  • Yung-Ming Li (National Yang Ming Chiao Tung University)

Program Committee Members

(by alphabetic order of the first name)

  • Chao-Min Chiu (National Sun Yat-sen University)
  • Gen-Yih Liao (Chang Gung University)
  • Hao-Chun Chuang (National Chengchi University)
  • Hsin-Lu Chang (National Chengchi University)
  • Hsin-Min Lu (National Taiwan University)
  • Iuon-Chang Lin (National Chung Hsing University)
  • Jack Shih-Chieh Hsu (National Sun Yat-sen University)
  • Jacob Chia-An Tsai (National Central University)
  • Po-an Chen (National Yang Ming Chiao Tung University)
  • San-Yih Hwang (National Sun Yat-sen University)
  • She-I Chang (National Chung Cheng University)
  • Shin-Yuan Hung (National Chung Cheng University)
  • Tsai-Hsin Chu (National Chiayi University)
  • Yen-Chun Chou (National Chengchi University)
  • Yi-Cheng Chen (National Central University)
  • Yu-Chen Yang (National Sun Yat-sen University)
  • Yu-Qian Zhu (National Taiwan University of Science and Technology)

Key Staff

Administrators:

  • Hsuan-Wen Liu (Anita)
  • Ching-Hsuan Tsai

PhD Students:

  • Chieh-Jui Ho (Jerry)
  • Edgar Duron
  • Gild Shen
  • Matthew Ray Bobea
  • Nguyen Hong Chau Linh (Linh)
  • Shih-Chu Chen
  • Yu-Hsuan Liu (Cindy)

Contact

Questions About the Workshop?

If you have any questions about TSWIM 2026, please email tswim2026@iss.nthu.edu.tw.

Contact Organizers

Sponsors

The Microsoft CMT service was used for managing the peer-reviewing process for this conference.
This service was provided for free by Microsoft and they bore all expenses, including costs for Azure cloud services as well as for software development and support.